Business Improvement Lead

6 days ago


Hawthorn East, Victoria, Australia Coles Full time

About the Role:

We are seeking a highly skilled Business Improvement Lead to join our team at Coles Group. As a key member of our operations team, you will be responsible for driving process improvements and optimizing business operations to deliver exceptional customer experiences.

Key Responsibilities:

  • Develop and implement process improvements to increase efficiency and reduce costs
  • Collaborate with cross-functional teams to identify and prioritize business improvement initiatives
  • Analyze data to inform business decisions and drive strategic growth
  • Develop and maintain business cases to support investment plans and network analysis
  • Work with IT to realize project benefits and implement new system developments
  • Provide comprehensive insights to senior stakeholders on drivers of efficiency and effectiveness

Requirements:

  • Extensive experience in business process improvement and operations management
  • Proven commercial acumen and analytical skills
  • Experience with data analysis and business intelligence tools such as Excel, Tableau, and Altryx
  • Excellent communication and negotiation skills
  • Experience in supply chain, retail, and/or e-commerce

Why Coles:

We are committed to creating a workplace that is inclusive, diverse, and supportive of all employees. We offer a range of benefits and opportunities for professional growth and development.



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