Strategic Customer Data Architect

6 days ago

Melbourne, Victoria, Australia beBeeData Full time $160,000 - $240,000

Customer Data Solutions Architect

We are seeking a senior-level professional to lead the strategic design and evolution of customer data platforms.

Key Responsibilities:
  • Develop end-to-end customer data solutions across CRM, MDM, Salesforce, APIs, and event-based systems.
  • Design customer master data solutions – including survivorship, identity resolution, and golden record logic.
  • Demonstrate expertise in architecting data solutions using platforms such as Redshift or Databricks, with a strong command of advanced data modelling techniques.
  • Enable data stewardship, consent management, and PII compliance through scalable architecture.
  • Support real-time integration between systems like Kafka, MuleSoft, and other enterprise applications.
  • Define platform patterns and guardrails aligned to strategic data models.
  • Create architecture views using ArchiMate methodology.
  • Collaborate closely with marketing, engineering, risk, and governance stakeholders.
  • Coach and influence teams to enhance architecture maturity and promote customer-centric thinking.
Requirements:
  • Deep solution architecture experience in customer & marketing data platforms, CRM, or enterprise integration.
  • Strong knowledge of customer data models, hierarchical relationships, and segmentation logic.
  • Experience with event-driven design (e.g., Kafka), data contracts, and lineage tracking.
  • Comfort navigating complexity and leading cross-functional discussions with marketing, compliance, business, and technology teams.
  • Experience in data & application architecture including AWS services, Databricks, and integration technologies.
  • Familiarity with security, consent frameworks, PII handling, and governance best practices.
  • Clear communication skills and the emotional intelligence to influence across business and technology.

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