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Floor Operations Manager
3 weeks ago
Exceptional Service Leaders Wanted
Lead with Confidence and EnergyWe're seeking a seasoned leader to spearhead our FOH operations. This role requires someone who embodies calm under pressure, solves problems with confidence, and thrives on the floor.
- Leading service and supporting management in daily operations.
- Coaching and guiding team members during shifts.
- Handling guest feedback with professionalism and poise.
- Upholding presentation, service, and safety standards.
- Creating a positive team culture that aligns with our values.
This is a hands-on leadership role, ideal for those who excel at leading by example and driving results. We need a candidate with:
- At least 1.5 years of hospitality leadership experience.
- Excellent communication skills and ability to support team growth.
- Organizational prowess, proactivity, and attention to detail.
- The capacity to remain composed under pressure and resolve issues effectively.
- Experience in coffee production.
- Full working rights and availability on Sundays and Mondays.
Join us as we strive to deliver outstanding customer experiences and leave a lasting impression.
