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Client Relations Specialist

2 months ago


Townsville City Center, Queensland, Australia Lendlease Full time
Position Overview

Role Type: Casual

Compensation: $41 - $50 per hour

Location: Shoreline - Redland Bay

About Lendlease

Lendlease stands as a premier global property and infrastructure organization. Our mission is to craft outstanding environments not only for our clients and communities but particularly for our employees.

With over 40 years of expertise in the construction, development, and management of shopping centers in Australia, Lendlease is recognized as a leader in the retail sector. Our comprehensive, integrated property business provides a unique platform for all stakeholders involved.

Role Responsibilities

The Customer Service Representative serves as the welcoming face of our center, playing a vital role in delivering an outstanding customer experience. This position acts as a crucial link between the Center Management, the Customer Service Team, and our clientele, with a focus on understanding financial aspects.

To excel in this position, candidates should possess a solid understanding of customer service principles. Exceptional communication skills and strong customer service capabilities are essential. Responsibilities will include:

  • Assisting in the analysis and preparation of sales reports.
  • Coordinating and gathering information to support sales operations.
  • Handling sales administration and logistical tasks, including updating sales contracts and maintaining systems.
  • Performing data entry and responding to telephone inquiries to ensure efficient service delivery.
  • Building and maintaining relationships with key stakeholders.
Key Competencies

Successful candidates will demonstrate:

  • Customer Focus
  • Decision Making
  • Interpersonal Skills
  • Problem Solving
Diversity and Inclusion

Lendlease is committed to being a diverse, flexible, and inclusive employer of choice. We empower our workforce and foster an environment where respect and equitable treatment are fundamental. Our dedication to Diversity, Equity, and Inclusion is exemplified through various initiatives and policies.

We welcome applicants from all backgrounds, including those with disabilities, different gender identities, ethnicities, and sexual orientations. If you require any adjustments during the application process, we encourage you to reach out for further discussion.