Administrative Support Officer

3 days ago

Sydney, New South Wales, Australia beBeePatientCare Full time $70,000 - $90,000
Administrative Support Officer

We are seeking a highly skilled Administrative Support Officer to join our team. As the first point of contact for patients, you will provide exceptional customer service in a fast-paced environment.

About the Role

This is an exciting opportunity to work in a dynamic and progressive healthcare setting. You will be responsible for providing efficient administrative support, including:

  • Providing customer-focused administrative support in a busy office environment
  • Acting as the primary point of contact for patients and delivering high-quality customer service
  • Adapting to changing priorities and managing competing tasks effectively
  • Booking and confirming patient appointments and consultations
  • Billing and receipting at appointment time
  • Accurately processing relevant paperwork, including data entry
  • Ensuring the smooth operation of the clinic
  • Liaising with the team to maintain efficient processes
  • Managing patient records and filing patient notes
Requirements

To be successful in this role, you will need:

  • Demonstrated ability to provide exceptional patient care and customer service
  • Strong organisational and communication skills, with the ability to liaise with internal and external stakeholders
  • Proven experience working independently and in a team environment
  • Exceptional phone manner and ability to handle high volumes of patient inquiries
  • High attention to detail and excellent organisational skills
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Qantas membership discount
  • Gym membership discount
  • Bupa discount
  • Fitness Passport
About Us

We are a progressive and passionate team of healthcare professionals and support staff united by a common purpose: designing care experiences that deliver the best possible life outcomes. With over 2,000 employees across 50 locations nationally, we are committed to designing better care and enjoying a career with purpose.

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