Software Delivery Support Specialist

1 week ago

Melbourne, Victoria, Australia beBeeSystem Full time $90,000 - $110,000
Key System Support Specialist

This role is integral to ensuring seamless software application delivery across a contemporary cloud-based environment.

  • Proactively monitor system performance and promptly respond to issues that arise.
  • Collaborate with multidisciplinary teams to quickly identify and resolve problems.
  • Suggest process improvements to minimize the likelihood of future issues.
Responsibilities
  • Maintain systems that effectively support business operations.
Requirements
  • Possess hands-on experience in technical support, business analysis, and project management.
  • Strong analytical skills and ability to transform insights into impactful actions are essential.
  • Natural communication skills allow for effective collaboration with engineering, data, design, and operations teams.
  • Familiarity with workflow tools like JIRA and ServiceNow is necessary.
  • Experience working with SaaS platforms like Salesforce and AWS enhances operational efficiency.

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