Medical Office Coordinator

2 weeks ago


Sydney, New South Wales, Australia Netherton Health Centre Full time

Job Overview

We are seeking a dedicated and professional Medical Receptionist to join our healthcare team at Netherton Health Centre. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong organisational skills, attention to detail, and the ability to thrive in a fast-paced environment.

Key Responsibilities

  • Greet patients warmly upon arrival and assist them with the check-in process.
  • Manage appointment scheduling, including booking, rescheduling, and cancelling appointments as necessary.
  • Respond to patient inquiries with professionalism and courtesy.
  • Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations.
  • Process patient information and insurance details accurately during registration.
  • Coordinate with medical staff to ensure smooth patient flow throughout the clinic.
  • Handle administrative tasks such as filing, faxing, and managing correspondence.
  • Assist in maintaining a clean and organised reception area.

Requirements

  • Previous experience in a reception or office role, preferably within a medical setting.
  • Strong communication skills, both verbal and written.
  • Proficient in using computer systems and office software applications.
  • Excellent organisational skills with the ability to multitask effectively.
  • A compassionate approach towards patients and a commitment to providing high-quality service.

Work Environment

  • Full-time, Part-time positions available.
  • Competitive hourly rate of up to £11.44 per hour.
  • 20 – 37.5 hours per week.
  • Additional benefits include a yearly bonus, bereavement leave, company pension, employee discount, enhanced maternity leave, enhanced paternity leave, free flu jabs, free parking, on-site parking, and sick pay.

Work Schedule

  • Monday to Friday.

Language

English (en-US)



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