Accelerate Business Transformation as a Customer and Industry Workflows Expert
2 days ago
We are seeking an exceptional professional to join our high-performing team as a ServiceNow Customer & Industry Workflows Specialist Solution Consultant in Australia.
This role offers a unique opportunity to drive customer success by delivering innovative solutions that address complex business challenges. You will work closely with clients to understand their needs, recommend tailored solutions, and ensure ongoing satisfaction.
The key responsibilities of this position include:
- Conducting in-depth discovery workshops with telecommunications providers, MVNOs, and converged service operators across Australia and New Zealand to comprehend industry-specific requirements and suggest ServiceNow solutions.
- Demonstrating compelling value propositions that showcase how ServiceNow's Customer & Industry Workflows accelerate telco transformation – from digital onboarding to AI-assisted network fault resolution and proactive 5G service management.
- Fostering trusted relationships with ANZ Telco customers and ecosystem partners to promote long-term collaboration and growth.
You will be part of a dynamic team dedicated to empowering organizations to find smarter ways to work. If you are passionate about delivering exceptional customer experiences and have a strong understanding of the telecommunications industry, we encourage you to apply for this exciting opportunity.
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