Current jobs related to Customer Service Representative - Kilburn, South Australia - 4WD SUPACENTRE

  • Customer Sales Representative

    3 weeks ago

    Kilburn, South Australia Repco Full time

    At Repco, we're passionate about delivering exceptional customer experiences. As a Customer Sales Representative, you'll play a key role in driving sales performance and building strong relationships with our customers.Key Responsibilities:Provide genuine service and create lasting impressions for our customersDevelop and maintain effective customer...

  • Customer Sales Representative

    1 month ago

    Kilburn, South Australia Repco Full time

    About RepcoRepco is a leading brand in the Australian and New Zealand markets, recognized for quality, expertise, and knowledge. Our team members are valued and appreciated, and we deliver careers and experiences that are both challenging and rewarding.Our Customer Service and Sales Representatives:Are committed to providing genuine service, creating lasting...

  • Logistics Coordinator

    3 weeks ago

    Kilburn, South Australia Reece Group Full time

    About the RoleWe are seeking a skilled and motivated individual to join our Trade Counter team in Kilburn as a Delivery Driver. As part of this role, you will be responsible for delivering products to customers, providing exceptional customer service, and contributing to the smooth operation of the warehouse and trade counter.Your Key ResponsibilitiesDeliver...

  • Logistics Coordinator

    2 weeks ago

    Kilburn, South Australia Reece Group Full time

    Working at Reece Group means being part of a team that supports residential, commercial, and infrastructure building trades across Australia, New Zealand, and the United States.As a Sales Associate in a trade counter setting, you’ll provide expert advice and excellent customer service to plumbers and other tradespeople every day.Delivering products...

  • Logistics Specialist

    6 days ago

    Kilburn, South Australia Reece Group Full time

    About the RoleAs part of the Reece Plumbing team in Kilburn, you'll play a vital role in delivering products, providing customer service, and maintaining a well-organized warehouse and trade counter.A typical day involves:Delivering parts and products to customers using a company vehicle (tray truck)Undertaking pick packing and stock control...

  • Delivery Driver

    4 weeks ago

    Kilburn, South Australia Reece Group Full time

    About Reece PlumbingWe are a leading supplier of plumbing and bathroom products with a global presence, supporting the trade with top-quality products and expert advice.About the RoleAs a key member of our Trade Counter team in Kilburn, you will be responsible for delivering products, providing exceptional customer service to plumbers and other tradespeople,...

  • Trade Counter Associate

    3 weeks ago

    Kilburn, South Australia Reece Group Full time

    About the RoleWe are seeking a skilled and customer-focused Trade Counter Associate to join our team in Kilburn. As a key member of our Trade Counter team, you will be responsible for delivering products, providing exceptional customer service to plumbers and other tradespeople, and undertaking other tasks to ensure the smooth operation of our warehouse and...

  • Plumbing Delivery Specialist

    3 weeks ago

    Kilburn, South Australia Reece Group Full time

    About the RoleWe are seeking a skilled and customer-focused individual to join our Trade Counter team in Kilburn as a Delivery Driver. As part of this role, you will be responsible for delivering products to customers, providing exceptional customer service, and maintaining a safe and organized warehouse environment.Your Key ResponsibilitiesDeliver products...

  • Logistics Coordinator

    2 weeks ago

    Kilburn, South Australia Reece Group Full time

    About the RoleWe are seeking a skilled Delivery Driver to join our Trade Counter team in Kilburn. As part of our team, you will be responsible for delivering products to customers, providing excellent customer service, and undertaking various tasks to ensure the smooth operation of our warehouse and trade counter.Your Key ResponsibilitiesDeliver products to...

  • Logistics Coordinator

    3 weeks ago

    Kilburn, South Australia Michael Page Full time

    About the RoleWe are seeking a skilled Logistics Coordinator to join our team. As a key member of our logistics team, you will be responsible for handling major customer accounts, liaising with clients and internal departments, and ensuring timely and accurate processing of all shipments.Key ResponsibilitiesHandle major customer accounts and provide...

  • Regional Distribution Centre Operations Manager

    3 weeks ago

    Kilburn, South Australia Capral Full time

    Regional Distribution Centre Operations ManagerCapral is seeking an exceptional Regional Distribution Centre Operations Manager to lead our warehouse and distribution operations. In this dynamic role, you will be at the forefront of ensuring top-notch customer service while maintaining a safe and cost-effective environment.Key Responsibilities:Lead and...

  • Regional Distribution Centre Operations Manager

    3 weeks ago

    Kilburn, South Australia Capral Full time

    Regional Distribution Centre ManagerCapral is seeking an exceptional RDC Manager to lead our warehouse and distribution operations. In this dynamic role, you will be at the forefront of ensuring top-notch customer service while maintaining a safe and cost-effective environment.Key Responsibilities:Lead and mentor a team of approximately 13 employees across...

  • Regional Distribution Centre Operations Manager

    1 month ago

    Kilburn, South Australia Capral Full time

    Regional Distribution Centre Manager Job DescriptionCapral is seeking an exceptional Regional Distribution Centre Manager to lead our warehouse and distribution operations. As a key member of our team, you will be responsible for ensuring top-notch customer service while maintaining a safe and cost-effective environment.Key Responsibilities:Lead and mentor a...

  • Regional Distribution Centre Operations Manager

    2 months ago

    Kilburn, South Australia Capral Full time

    Regional Distribution Centre ManagerCapral is seeking an exceptional Regional Distribution Centre Manager to lead our warehouse and distribution operations. As a key member of our team, you will be responsible for ensuring top-notch customer service while maintaining a safe and cost-effective environment.Key Responsibilities:Lead and mentor a team of...

  • Regional Distribution Centre Operations Manager

    2 months ago

    Kilburn, South Australia Capral Full time

    Regional Distribution Centre ManagerCapral is seeking an exceptional Regional Distribution Centre Manager to lead our warehouse and distribution operations. As a key member of our team, you will be responsible for ensuring top-notch customer service while maintaining a safe and cost-effective environment.Key Responsibilities:Lead and mentor a team of...

  • Warehouse Operations Manager

    3 weeks ago

    Kilburn, South Australia Capral Full time

    Job Title: Regional Distribution Centre ManagerAbout the Role:Capral is seeking an exceptional RDC Manager to lead our warehouse and distribution operations. In this dynamic role, you will be at the forefront of ensuring top-notch customer service while maintaining a safe and cost-effective environment.Key Responsibilities:Lead and mentor a team of...

  • Senior Logistics Coordinator

    2 weeks ago

    Kilburn, South Australia Michael Page Full time

    About the RoleWe are seeking a detail-oriented and results-driven Customer Service Operations Specialist to join our team at Michael Page. In this role, you will be responsible for handling major customer accounts and liaising with clients and internal departments to meet expectations and update job information sufficiently and in a timely manner.Key...

  • Logistics Coordinator

    3 weeks ago

    Kilburn, South Australia Michael Page Full time

    About Our ClientA leading logistics organisation based in the UK, we're a passionate and down-to-earth team who collaborate strongly with colleagues who are committed to delivering exceptional experiences. As well as a competitive salary, and additional leave benefits, you'll be encouraged to innovate; you'll work in a collaborative environment knowing your...

  • Warehouse Operations Manager

    3 weeks ago

    Kilburn, South Australia Capral Full time

    Warehouse Operations ManagerCapral is seeking an experienced Warehouse Operations Manager to lead our distribution centre and drive efficiency in our warehouse operations.Key Responsibilities:Manage and coordinate all warehouse activities to ensure products are stored securely and operational housekeeping is maintained to an appropriate standard.Lead and...

  • Freight Forwarding Coordinator

    3 weeks ago

    Kilburn, South Australia Michael Page Full time

    About Our ClientA leading logistics organisation based in Kilburn, collaborate strongly with colleagues who are committed to delivering exceptional experiences. As well as a competitive salary, and additional leave benefits you'll be encouraged to innovate; you'll work in a collaborative environment knowing your difference will make the difference.Job...

Customer Service Representative

2 months ago

Kilburn, South Australia 4WD SUPACENTRE Full time
Job Title: Click & Collect Service Representative

Join 4WD Supacentre, a leading omni-channel retailer, as a Click & Collect Service Representative in our Kilburn store. As a key member of our team, you will be responsible for delivering an exceptional click and collect experience for our customers while generating sales.

Key Responsibilities:
  • Ensure the counter and click and collect queues are clean and tidy at all times.
  • Provide priority-friendly support to all click and collect customers.
  • Adhere to customer ID requirements for orders.
  • Coordinate and call customers to pick up small and manageable items from the front counter and large and bulky products from the warehouse.
  • Initiate upsell initiatives by asking curious and informative questions.
  • Maintain a strong understanding of product offerings, new product lines, and discontinued items.
  • Effectively manage and coordinate part order pick-ups and collections notices.
  • Contact customers for short, packed audits.
  • Complete daily audits of click and collect orders.
  • Ensure the click and collect storage areas are neat, clean, and organized at all times.
  • Support the warehouse operations where required for click and collect order pick-ups.
  • Ensure the effective and safe operation of click and collect practices, carrying out duties quickly, safely, and efficiently.
Support:
  • When click and collect duties are complete, support the sales floor operations by working with customers to identify their needs and provide solutions, taking a holistic approach to selling.
  • Provide an exceptional level of customer service in all customer dealings.
  • Create and build long-term relationships with our customers.
  • Create a positive shopping experience for our customers.
  • Support the warehouse daily operations as required.
Requirements:
  • Available to work a Wednesday to Sunday roster.
  • Proven experience managing click and collect orders from start to finish.
  • High level of customer satisfaction.
  • Previous retail experience (minimum 2 years) with a high energy sales focus.
  • Excellent interpersonal skills, highly customer-centric.
  • Ability to grasp and learn new product SKUs, POS, etc.
  • Knowledge of 12v systems, highly regarded.

Apply now and take the first step in your career with 4WD Supacentre, a family-operated business that specializes in outdoor recreation and lifestyle products.