Insurance Loss Adjustor/Estimator

2 days ago


Mackay Regional, Australia AMA Group Ltd Full time
{"About Us": "The AMA Group Ltd is a leading provider of accident repair services in Australia and New Zealand, with a network of over 120 outlets and 2,200 employees. Our commitment to quality and customer service has made us a trusted partner for clients and work providers alike.", "The Role": "We are seeking an experienced Insurance Loss Adjustor to join our team to undertake quality workmanship and ensure vehicles are returned to their pre-accident condition. The successful candidate will be responsible for providing accurate and comprehensive quotes for accident repairs, interacting with clients and work providers, and managing parts and suppliers.", "Key Responsibilities": "
  1. Provide excellent customer service to clients and work providers
  2. Accurately quote vehicles in a timely manner and in accordance with average repair cost targets and insurer/company procedures
  3. Complete quotes as required onsite, off-site and online
  4. Process vehicles onsite by carrying out vehicle arrival inspections, including mapping and imaging
  5. Manage parts for repairs to ensure timely arrival and cost effectiveness as required
  6. Manage suppliers to ensure additional work is recorded and authorised in a timely manner
  7. Assist with production management of the centre where required
  8. Ensure vehicles are repaired to their pre-accident condition
  9. Hand over completed repairs to customers
", "Requirements": "
  1. Proven experience within a similar position including experience in the preparation of estimates / quotations in the automotive smash repair industry
  2. Proven experience with AudaNet would be highly desirable
  3. Ibody experience desirable but not necessary
  4. Excellent customer service skills including building rapport with customers and work providers
  5. Highly professional and personable
  6. Strong systems experience and competent computer abilities
  7. Excel an advantage but not a necessary
  8. Excellent verbal and written communication skills
  9. Ability to meet strict deadlines
  10. Ability to problem solve and excellent accuracy and attention to detail
  11. Able to work effectively and collaboratively with the team
  12. Strong commitment to work in a safe manner
  13. High attention to detail
  14. Be reliable, punctual & hardworking
", "What We Offer": "
  1. Team environment
  2. Ongoing training
  3. Career opportunity
  4. Latest tools, equipment and process
  5. Great opportunity to earn big $$$ for competent and efficient tradespeople
  6. Junior-Mid experienced tradesperson $60-$80k
  7. Mid-Senior tradesperson $80k-$100k
  8. Annual salary
", "How to Apply": "If you are a motivated and hardworking individual seeking a career with an industry leader, please apply online.", "Confidentiality": "All applications will be treated in strictest confidence.", "Language": "en-US"}

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