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Mentorship Specialist
2 months ago
We are seeking an experienced mentor to join our team as a Mentor Support Officer. As a Mentor Support Officer, you will play a pivotal role in providing vital mentoring and support services to our clients. Your primary objective will be to facilitate apprenticeship completions by addressing industry, workplace, and personal issues, ensuring early identification and mitigation of challenges that may arise during the training process.
Key Responsibilities- Conduct risk assessments with clients to identify any potential barriers to completion.
- Deliver in-person, phone and online mentoring support to clients, offering ongoing support and assistance throughout their training contract.
- Develop and maintain Tailored Support Plans (TSP's).
- Ensure accurate and timely maintenance of databases and TSP's, adhering to compliance requirements.
- Deliver information sessions at school and community events to support and promote the value of apprenticeships, traineeships and the benefits of mentoring support.
- Host networking events to create engagement for First Nations apprentices.
- Collaborate with key stakeholders in job search and employment services for job seekers.
- You will have knowledge and awareness of issues and potential barriers to completion of Apprenticeships.
- A minimum of 12 months relevant experience working with young people or proven relevant experience.
- You must be able to provide Apprentices with sound guidance in drawing from life experience, workplace knowledge, values and academic achievement.
- Excellent customer service skills.
- Excellent communication skills – oral and written.
- You will be able to promote Australian Apprenticeships to prospective clients and represent our organisation at events.
- Understanding/knowledge of apprenticeships and traineeships.
- You will be able to work to and deliver on KPIs.
- Drivers License, National Police Clearance & Working with Children Check (essential)
CCIWA is an independent, not-for-profit organisation that has been the voice of business for more than 130 years. With more than 7,400 members from across all regions and industries, our mission is to make it easier to do business in this state and ensure that WA is a place where businesses of all shapes and sizes can succeed.
About ASAApprenticeship Support Australia (ASA) is a business unit of the Chamber of Commerce and Industry WA (CCIWA) and was formed in 1998 to deliver the Australian Apprenticeship Support Network services under a contract from the Commonwealth Government. ASA's services are focused on lifting apprenticeship commencement and completion rates through the provision of support at every stage of the training cycle.
Our Commitment to Diversity & InclusionWe welcome and encourage applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTQIA+ and people from culturally diverse backgrounds.
