Mentorship Specialist

2 weeks ago


Perth, Western Australia Chamber Of Commerce And Industry Of WA Full time
About the Opportunity

Apprenticeship Support Australia (ASA) is seeking an experienced mentor to join the team as a Mentor Support Officer. As a Mentor Support Officer, you will play a pivotal role in providing vital mentoring and support services to ASA clients. Your primary objective will be to facilitate apprenticeship completions by addressing industry, workplace, and personal issues, ensuring early identification and mitigation of challenges that may arise during the training process.

This position is offered on a full-time, permanent basis located in Karratha, Port Hedland, or Newman (dependent on candidates' location). The role will include a range of day-to-day tasks such as conducting risk assessments with clients, delivering in-person, phone, and online mentoring support, undertaking contact visits with Key Client Group (KCG) clients, and ensuring accurate and timely maintenance of databases and Tailored Support Plans.

About the Ideal Candidate

To be a successful mentor, you will have a minimum of 12 months relevant experience working with young people or proven relevant experience. You must have knowledge and awareness of issues and potential barriers to completion of apprenticeships, understanding of the issues faced by women in trades and/or male-dominated work environments, and the ability to provide apprentices with sound guidance. Excellent customer service skills, communication skills, and the ability to promote Australian Apprenticeships are essential.

About CCIWA

CCIWA is an independent, not-for-profit organisation that has been the voice of business for more than 130 years. With more than 7,400 members from across all regions and industries, our mission is to make it easier to do business in this state and ensure that WA is a place where businesses of all shapes and sizes can succeed.

About ASA

Apprenticeship Support Australia (ASA) is a business unit of the Chamber of Commerce and Industry WA (CCIWA) and was formed in 1998 to deliver the Australian Apprenticeship Support Network services under a contract from the Commonwealth Government. ASA's services are focused on lifting apprenticeship commencement and completion rates through the provision of support at every stage of the training cycle.


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