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Membership Services Associate

2 weeks ago

Brisbane, Queensland, Australia Planet Fitness Franchising, LLC. Full time
The Role

We are seeking a talented and enthusiastic individual to join our team as a Membership Services Representative. In this role, you will be the first point of contact for our members and guests, setting the tone for an exceptional customer experience.

Your responsibilities will include:

  • Greeting and welcoming members and guests
  • Providing exceptional customer service
  • Selling memberships and managing sales processes
  • Operating our Point-of-Sale system
  • Collecting balances of past due accounts
  • Making appointments for PE @ PF hourly sessions

You will also be responsible for maintaining the cleanliness of our front desk area, restocking paper products in the locker room, and performing other tasks as assigned by management.