Housing Tenancy Manager
2 weeks ago
We are seeking a compassionate and proactive professional to join our team as a Secure Housing Solutions Specialist.
This pivotal role involves helping residents maintain secure and sustainable tenancies. You will work closely with tenants, support services and community partners to deliver respectful, person-centred housing solutions that make a lasting difference.
- Provide empathetic support to residents throughout their housing journey
- Manage all aspects of tenancy – from allocations and inspections to documentation and exit planning
- Collaborate with support providers to address complex needs and promote tenancy sustainability
- Monitor rent payments and manage arrears with fairness and consistency
- Build strong partnerships with external agencies and safety networks
- Contribute to service improvements that align with our strategic goals
Mandatory Requirements: Real Estate Salesperson Certificate or Certificate IV in Community Services and relevant experience.
About the RoleThe Secure Housing Solutions Specialist will be responsible for:
- Ensuring resident tenancies are maintained and sustained
- Providing expert advice on tenancy management
- Collaborating with stakeholders to develop and implement effective housing solutions
- Monitoring and reporting on tenancy performance
We offer a diverse scope of interdependent and inter-related career paths which enables staff mobility and growth. Careers with us are from a wide range of disciplines including leadership, community services, child protection, housing, and support services.
Key ResponsibilitiesThe successful candidate will have:
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Able to work independently and as part of a team
- Familiarity with tenancy management principles and practices
We value diversity and welcome applications from people of all backgrounds and experiences.
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