Emergency Services Coordinator

2 weeks ago

Sydney, New South Wales, Australia beBeeCareer Full time $70,512 - $73,536
Job Title

We are seeking a skilled professional to join our team in the Emergency Department. The successful candidate will provide efficient and effective patient services while supporting the National Emergency Access Targets.

The ideal candidate will have experience in frontline customer service and strong problem-solving skills. They should also be able to effectively communicate with clinical staff members and work autonomously in a multi-disciplinary environment.

  • Provide accurate collection of mandatory patient registration data
  • Identify and record information as required
  • Offer timely communication support to clinical staff members

The successful candidate will be able to work efficiently under pressure in a busy and demanding environment, organise their work priorities to meet departmental benchmarks, and maintain confidentiality as required.

Key Responsibilities:

  • Deliver high-quality patient services
  • Support meeting the National Emergency Access Targets
  • Work within mandatory policies and procedures

What We Offer:

  • Accrued Day Off (ADO) for full-time employees
  • Opportunity for extra tax savings through Salary Packaging
  • Novated Leasing
  • Great education opportunities
  • Access to Employee Assistance Program (EAP)
  • Fitness Passport

Requirements:

  • Experience in a frontline customer service role
  • Strong written and verbal communication skills
  • Ability to work autonomously and in a multi-disciplinary team environment
  • Proficient keyboard and data entry skills
  • Ability to work a 24-hour rotating roster with flexibility

Selection Criteria:

  • Proven ability to work under pressure in a busy environment
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively as part of a team
  • Strong organisational and time management skills

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