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Quality Assurance Improvement Specialist

2 months ago


Balcatta, Western Australia Juniper Full time

About Juniper:

Juniper is a prominent local provider of aged care services in Western Australia, dedicated to delivering personalized care that fosters connections with the community, interests, and cherished locations of our clients. We are committed to providing outstanding care, accommodation, and support services for older Western Australians.

Position Overview:

We are seeking a qualified and experienced Quality Improvement Lead to become a vital part of our Clinical Governance and Quality Improvement team. This role is based at our central office in Balcatta and plays a crucial part in ensuring compliance with the latest Aged Care Standards and the National Disability Insurance Scheme (NDIS).

Key Responsibilities:

  • Formulate and implement strategies for the effective application of new aged care quality standards.
  • Conduct regular evaluations and audits to assess the success of the quality standards in place.
  • Guide the integration of essential quality processes throughout the Enterprise Quality and Risk Management Framework.
  • Facilitate advisory groups, working closely with various stakeholders.
  • Ensure adherence to National Disability Insurance Scheme (NDIS) standards.
  • Collaborate with stakeholders to develop and implement risk mitigation strategies.
  • Promote a culture of quality awareness and continuous improvement within the organization.
  • Create and apply performance metrics to track the success of quality enhancement initiatives.
  • Encourage a culture of learning and professional development within the organization.
  • Ensure compliance with Occupational Safety and Health requirements, including appropriate Injury Risk Management.

Essential Qualifications:

  • Bachelor's degree in healthcare management, Quality Assurance, Nursing, or a related field.
  • Significant experience in quality management, compliance, and risk management within the healthcare or aged care sector.
  • Comprehensive understanding of aged care quality standards and the enterprise quality and risk management framework.
  • Proven experience in developing and implementing performance metrics and generating quality performance reports.
  • Strong leadership capabilities with the ability to inspire and guide cross-functional teams.
  • Excellent verbal and written communication skills.
  • Effective time management and organizational skills.
  • High level of computer literacy and proficiency in electronic care systems.

Benefits:

  • Competitive salary plus 11.5% superannuation.
  • Access to salary sacrifice options.
  • Health insurance discounts available.
  • Non-profit, values-driven organization focused on aged care.
  • Access to an online platform for retail discounts and employee wellness initiatives.
  • Free on-site parking.

Application Process:

If you are committed to delivering person-centered care and possess the necessary skills and experience for this role, we encourage you to submit your resume along with a cover letter detailing your qualifications for the position.