Customer Service Specialist
2 days ago
About the Role:
This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and have a passion for delivering exceptional customer service. As a Customer Service Specialist, you will play a key role in supporting sales targets and contributing to achieving Key Performance Indicators (KPIs).
- Key Responsibilities:
- Showcase your problem-solving skills and stay up-to-date with the latest technology and gadgets.
- Provide consultative service and solutions to customers.
- Engage with customers to understand their needs and develop customised solutions.
- Support sales targets and contribute to achieving KPIs.
- Able to easily connect with a variety of new and existing customers.
- Capable of developing customised solutions for customers.
- Driven to reach (and exceed) sales targets and KPIs.
- Hungry to learn and grow within the role (and beyond).
- Experience in a customer-facing role.
- Thrives in a fast-paced, busy retail environment while delivering excellent customer service.
- Team performance-related commission, with your first 2 months guaranteed.
- 30% off Telstra services.
- Continuous training from management to grow your skills.
- Exclusive discounts and offers across 240 brands and partners.
- 16 weeks paid parental leave for primary and secondary carers.
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