Retail Operations Manager
9 hours ago
At EightSix Network, we are committed to delivering exceptional products and service to our customers in Yellowknife and the surrounding areas.
We are looking for a dynamic and experienced Retail Operations Manager to lead our team and continue our tradition of excellence. In this role, you will play a key role in our retail operation by overseeing all aspects of store management.
Main Duties:
- Team Leadership
Foster a positive and collaborative work environment that promotes teamwork and exceptional customer service. Identify, recruit, train, and manage a team of dedicated and motivated retail professionals who embody our company's values.
- Inventory Management
Monitor inventory levels, track merchandise turnover, and manage stock ordering to ensure that our store is well-stocked with popular products while minimizing overstock.
- Customer Service
Lead by example in providing exceptional customer service. Resolve customer inquiries, issues, and complaints in a timely and professional manner.
- Sales and Profitability
Set sales targets and goals, implement effective sales strategies, and monitor financial performance. Identify opportunities for revenue growth and cost control.
- Visual Merchandising
Oversee the presentation and layout of the store to optimize the shopping experience for customers.
- Compliance
Ensure that our store adheres to all company policies and procedures, including safety protocols and compliance with local regulations.
Our ideal candidate has previous retail management experience, preferably as a Store Manager or Assistant Store Manager. They possess strong leadership skills with the ability to motivate and develop a team. Excellent communication and customer service skills are essential.
We offer a competitive salary commensurate with experience: $60,000 - $80,000 per year, based on your qualifications and background. This includes a comprehensive benefits package, including health and wellness benefits, employee discounts on merchandise, and opportunity for career advancement within a growing organization.
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