Electricity Service Coordinator

2 weeks ago

Melbourne, Victoria, Australia beBeeOperations Full time $90,000 - $120,000

About the Role

The Operations Coordinator plays a vital role in ensuring seamless customer service during planned electricity interruptions. This position involves proactively communicating with customers, managing potential issues, and maintaining high standards of quality and safety.

Key Responsibilities:

  • Notify customers of scheduled power outages
  • Report any system abnormalities or safety concerns to relevant stakeholders
  • Address customer complaints and resolve issues promptly
  • Maintain effective communication channels with internal and external parties
  • Ensure compliance with work instructions and administrative procedures
  • Communicate health and safety protocols related to electrical works

Requirements:

  • Strong analytical skills to identify and report system issues
  • Excellent problem-solving abilities to address customer complaints
  • Superior communication skills to engage with diverse stakeholders
  • Attention to detail to maintain accuracy and quality
  • Awareness of health and safety regulations governing electrical distribution

Benefits:

Zinfra offers a dynamic work environment, competitive benefits, and opportunities for career growth and development. Join our team and contribute to Australia's transition to 'Net Zero' energy targets through critical infrastructure projects.

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