Excellence in Customer Experience

2 weeks ago

Adelaide, South Australia beBeeRetail Full time $65,000 - $75,500
Customer Experience Lead

We are seeking a highly skilled and motivated Customer Experience Lead to drive business growth through exceptional customer service. As a seasoned retail professional, you will be responsible for creating a customer-centric environment that fosters loyalty and retention.

Key Responsibilities:
  • Develop and implement strategies to enhance customer experience
  • Lead a high-performing team to achieve sales targets and KPIs
  • Build strong relationships with customers and colleagues
  • Maintain compliance with brand guidelines and company policies
Requirements:
  • Proven track record of success in retail management
  • Exceptional leadership and communication skills
  • Strong problem-solving abilities and adaptability
  • Ability to work in a fast-paced environment and meet deadlines
Benefits:
  • Generous product allowance for personal use
  • Bonus scheme plan based on individual performance
  • Participation in rewards and recognition program
  • Access to world-class training programs and career development opportunities
About Us:

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our company brings together expertise from two industry pioneers, creating a vertically integrated business that addresses evolving vision needs.

We value flexibility, equality, and wellbeing, providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. We encourage our team members to work in ways that meet their work-life commitments and support their wellbeing.

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