Event Operations Manager
5 days ago
We are a dynamic platform empowering Emerging Tech Entrepreneurs and their Communities to solve global problems through technology. Our goal is to provide national connectivity for our community, offering access to knowledge, news, and talent to fuel innovation in Australia.
We offer programs tailored to support founders at every stage, from startup to scaling, through education, resources, and connections with mentors, partners, and industry experts. Our extensive experience, resources, and network across Labs on the eastern seaboard enable us to deliver high-quality services.
About the Position
As the Senior Community & Programs Advisor, you will play a vital role in driving engagement, coordination, and delivery of programs and events across our innovation community. Reporting to the Strategic Partnerships & Engagement Manager, you'll take the lead in ensuring seamless experiences for our members, partners, and stakeholders.
This role is perfect for a proactive, highly organised professional who is passionate about startups, community building, and emerging technology.
Key Tasks
- Coordinate and deliver in-person and virtual programs and events across The Labs network.
- Manage event execution, logistics, digital content updates, and engagement metrics.
- Act as the key liaison between members, mentors, partners, and industry leaders to drive meaningful connections.
- Handle member inquiries, onboard new members, and enhance community engagement initiatives.
- Refine operational and administrative processes to improve efficiency and effectiveness.
About You
- 2+ years of experience in operations, logistics, or event management.
- Strong customer-centric mindset with excellent communication and problem-solving skills.
- Highly organized with the ability to manage multiple priorities in a fast-paced environment.
- Comfortable working with marketing tools, digital platforms, and social media.
- Passion for the startup ecosystem, innovation, and technology.
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