ICT Operations Manager

22 hours ago

Canberra, ACT, Australia beBeeTechnicalDeliveryLead Full time $120,303 - $135,701
Job Title

The Technical Delivery Lead position is a key leadership role within our Infrastructure and Operations team. The successful candidate will ensure the reliable, secure, and effective delivery of ICT services across the organization.

  • Leading day-to-day ICT operations including networks, cloud, Microsoft services, and service desk.
  • Managing vendors and service delivery performance.
  • Coordinating major incidents and root cause analysis.
  • Driving infrastructure reliability and lifecycle management.
  • Supporting technical delivery of system upgrades and integrations.
Requirements

To be successful in this position, you will have:

  • Tertiary qualifications in ICT or related discipline.
  • Extensive experience in ICT operations management.
  • Strong technical leadership and stakeholder engagement skills.
  • Familiarity with government ICT frameworks and compliance.
  • ITIL certification (desirable).
Benefits

This role offers a unique opportunity to work in a dynamic team and contribute to the success of our organization.

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