Customer Service Order Coordinator

2 weeks ago

Melbourne, Victoria, Australia beBeeOrder Full time $60,000 - $85,000

We are seeking a highly organized and detail-oriented professional to play a critical part in delivering exceptional customer service.

Key Responsibilities
  • Monitor and process incoming orders using multiple systems, collaborating with relevant stakeholders to meet customer demands.
  • Facilitate the resolution of order discrepancies relating to data integrity, shipping issues, pricing, and credit holds.
  • Manage out-of-stock and backorder queries.
  • Assist cross-functional teams with credit claims, marketing orders, and other related tasks.
Requirements and Qualifications
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Strong analytical and problem-solving skills.
  • Proficiency in using multiple systems and software applications.

This is an exciting opportunity for a motivated and detail-oriented individual to contribute significantly to our success.

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