Customer Service Representative

2 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $45,000 - $65,000
Customer Service Representative Job Opportunity

We are seeking highly motivated and reliable customer service representatives to support our inbound and outbound customer interactions. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and delivering exceptional customer experiences.

Key Responsibilities:
  • Provide courteous and professional phone support to customers
  • Evaluate and resolve customer complaints in a timely and effective manner
  • Utilize knowledge base and training to answer customer questions while following policies and procedures
Required Skills and Qualifications:
  • High school diploma or equivalent required
  • Excellent communication, organizational, and typing skills (20+ words per minute)
  • Aptitude for conflict resolution, problem-solving, and negotiation
  • Customer service oriented with excellent interpersonal skills
Benefits:

We offer a competitive compensation package, including paid time off, health benefits, life insurance, and career growth opportunities. Our team members enjoy a fun, engaging work environment with a casual dress code.

Work Environment:

This role operates in a professional office environment. The employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

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