Effective Service Delivery Leader

2 days ago


Australia beBeeLeadership Full time $33,280 - $67,200
Job Description

As a team leader, you will be responsible for overseeing and managing the day-to-day operations of a SIL house. This includes rostering, staff supervision and training, ensuring compliance with policies and procedures, NDIS standards and regulatory requirements.

Key responsibilities include developing and implementing individual support plans and behaviour support plans for clients with input from the SIL Manager, NDIS Support Coordinators and other relevant stakeholders.

Additionally, you will monitor and evaluate client progress, ensuring the delivery of high-quality services and supports consistent with NDIS goals and outcomes.

Ensuring culturally appropriate and sensitive services to clients is also an essential aspect of this role, focusing on their individual needs and preferences.

You will also manage client incidents and complaints in accordance with the company's incident reporting and management policies and procedures.

Liaising with clients, their families, guardians, and other stakeholders to ensure services and supports meet their needs and expectations is a critical component of this role.



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