Exceptional Service Expert

1 week ago

Mornington Shire, Australia beBeeCustomerService Full time $71,642 - $102,964

Delivering exceptional customer experiences is at the heart of our business, and we're seeking a talented individual to join our team as a Banking Services Specialist. As a key member of our branch team, you will play a vital role in providing personalized support to our members, helping them achieve their financial goals.

We're looking for someone with a passion for delivering outstanding service, who can build strong relationships with our members and provide tailored solutions to meet their needs. If you have a positive attitude, excellent communication skills, and a willingness to learn and grow, we'd love to hear from you.

This is an exciting opportunity to join a dynamic team and contribute to our mission of helping Queenslanders live better lives through better finances. As a Banking Services Specialist, you will be responsible for:

  • Providing exceptional service to members, responding to their inquiries and resolving issues promptly
  • BUILDING STRONG RELATIONSHIPS WITH MEMBERS TO UNDERSTAND THEIR NEEDS AND PROVIDE TAILORED SOLUTIONS
  • Working closely with colleagues to ensure seamless service delivery and achieve team goals
  • Staying up-to-date with our products and services, identifying opportunities to promote them to members

We value our employees and strive to create a positive work environment that supports their growth and well-being. Our benefits package includes:

  • A competitive salary and bonus structure
  • Opportunities for professional development and career advancement
  • A comprehensive employee assistance program
  • A supportive and inclusive team culture

At our bank, we're committed to making a positive impact on our community. We partner with local organizations to support initiatives that promote financial literacy, education, and economic growth. As a Banking Services Specialist, you'll have the opportunity to make a real difference in people's lives and contribute to our community's prosperity.

About Us

We are a bank dedicated to helping Queenslanders live better lives through better finances. We value our employees and strive to create a positive work environment that supports their growth and well-being.

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