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SAP Program Director

3 weeks ago

Perth, Western Australia beBeeLeadership Full time $180,000 - $240,000
Key Role Description:

We are seeking a seasoned SAP program manager with 15+ years of experience in project and program management.

This individual should have expertise in at least one SAP functional or technical area with relevant SAP certification.

Responsibilities include:

  1. Manage daily operations of SAP BAU support including incident management, service requests, problem management, and minor enhancements.
  2. Ensure adherence to agreed SLAs and KPIs by tracking and reporting performance metrics.
  3. Coordinate between client teams, offshore delivery teams, and third-party vendors.
  4. Lead and participate in regular status meetings, governance reviews, and performance reporting.
  5. Maintain resource utilization and workload balancing across modules and support streams.
  6. Drive improvements in processes, documentation, and knowledge management.
  7. Support audits and compliance activities as per client and regulatory requirements.
  8. Manage team performance, mentoring, and knowledge.

About Our Company

Our company is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation.

Required Skills and Expertise:

  • Seasoned SAP program manager with 15+ years of experience.
  • Expertise in at least one SAP functional or technical area.
  • Relevant SAP certification.
  • Strong leadership and governance skills.
  • Excellent communication and interpersonal skills.

What We Offer:

  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.
  • The opportunity to work with a global leader in digital services and consulting.