
Regulatory Excellence Specialist
1 week ago
We are the Victorian regulator of legal professionals, responsible for licensing lawyers and overseeing service standards and conduct.
Our mission is to ensure ethical and professional practice by Victorians. We use data insights to identify areas where our actions can have the greatest impact.
We handle consumer enquiries and resolve complaints through Alternative Dispute Resolution (ADR) methods.
To achieve this, we need passionate individuals with dispute management experience and a strong understanding of legal practice regulations in Victoria.
We offer flexible work arrangements, including part-time, compressed hours, and remote work options.
Staff satisfaction is reflected in our People Matter Survey results.
We play a critical role in regulating the Victorian legal profession.
Key Responsibilities:
- Licensing lawyers
- Oversight of service standards
- Resolution of consumer complaints
- Use of data insights to inform regulation
Required Skills and Qualifications:
- Experience in dispute or complaint management
- Strong understanding of legal practice regulations in Victoria
- Excellent communication skills
Benefits:
- Flexible work arrangements
- Remote work options
- Opportunity to work in a dynamic regulatory environment
About Us:
We are committed to delivering high-quality regulatory services that support the Victorian legal profession.
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