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Associate Director

2 months ago

Sydney, New South Wales, Australia Datacom Full time
About the Role

We are seeking a highly skilled and experienced Associate Director to lead our Salesforce practice from scratch. As a key member of our team, you will be responsible for developing a solid strategy for Salesforce, driving innovation, and ensuring we deliver exceptional value to our clients.

Key Responsibilities
  • Salesforce Practice Development: Establish and lead the Salesforce practice, including strategy, development, and execution. Drive the growth of the practice by developing and implementing best practices, frameworks, and methodologies.
  • Client Engagement: Foster strong relationships with clients to understand their needs, deliver tailored Salesforce solutions, and drive customer satisfaction.
  • Team Leadership: Build, mentor, and manage a high-performing team of Salesforce and Dynamics professionals. Foster a culture of innovation, collaboration, and continuous improvement.
  • Strategic Planning: Develop and execute strategic plans for both Salesforce and Dynamics practices, including market analysis, competitive positioning, and growth opportunities.
  • Budget Management: Manage budgets, resources, and project timelines effectively, ensuring the delivery of solutions within scope and budget.
  • Stakeholder Communication: Collaborate with internal stakeholders, including senior management, to align technology solutions with business goals and strategies.
Requirements
  • Experience: Proven track record of leading Salesforce and/or Dynamics practices in a consulting or technology environment. Minimum of 8 years of experience in CRM solutions, with at least 5 years in a leadership role.
  • Salesforce Expertise: Deep understanding of the Salesforce ecosystem.
  • Leadership: Demonstrated ability to lead and inspire teams, manage performance, and drive results. Excellent people management and mentoring skills.
  • Strategic Thinking: Strong strategic and business acumen, with the ability to develop and execute growth strategies for technology practices.
  • Client Focus: Exceptional client-facing skills with a proven ability to manage and grow client relationships.
  • Communication: Excellent verbal and written communication skills, with the ability to articulate complex concepts to diverse audiences.
  • Project Management: Strong organizational and project management skills, with experience managing multiple projects and priorities simultaneously.
About Datacom

Datacom is a leading provider of information technology professional services in Australia and New Zealand. We pride ourselves on our dynamic and agile work environment, which allows our employees to grow and develop their careers in a supportive and inclusive culture.

We offer a range of benefits, including social events, remote working, flexible hours, and professional development opportunities. Our goal is to create a workplace where our employees feel valued, supported, and empowered to succeed.