Support Services Specialist

6 days ago

Melbourne, Victoria, Australia beBeeCare Full time $35,000 - $40,000
SIL Care Coordinator Role

At our organization, we are committed to delivering exceptional support to our clients with various disabilities and complexities.

**Job Overview**: In this vital position, you will be essential in aiding our valued clients, particularly focusing on participants in Supported Independent Living (SIL) settings. Your main duties will involve overseeing these clients' care, care plans, and collaborating closely with their support networks and care team.

**Key Responsibilities**:

- Develop effective communication strategies with the participant's support team, including guardians, advocates, and family members.

- Conduct regular meetings with the care team to review and implement the care agenda efficiently.

- Coordinate with the Rostering department to address support worker issues or recruitment needs.

- Monitor and ensure the delivery of high-quality care by reviewing participant reports, care plans, and addressing any issues promptly.

- Confirm that all support workers fully understand and can meet the participants' needs.

- Report directly to the Operations Manager and work collaboratively.

- Perform regular SIL property inspections and address any identified issues.

- Maintain accurate participant and team records in our record system.

- Handle the onboarding process for new clients, including initial assessments and compliance documentation.

- Engage with participants, their networks, and other stakeholders to streamline the transition process.

**Requirements**:

- Qualifications in disability services.

- Proven experience in the disability sector, specifically within NDIS services and SIL settings.

- Understanding of NDIS guidelines and support structures.

- Strong communication and team engagement abilities.

- Excellent organizational skills and meticulous attention to detail.

- Ability to work both independently and collaboratively.

- Commitment to upholding the rights and dignity of individuals with disabilities.

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