
Boutique Customer Experience Leader
1 week ago
Job Title: Boutique Customer Experience Leader
">We are seeking a dedicated and passionate individual to lead the customer journey and experience within our boutique.
">The successful candidate will have an in-depth understanding of premium customer service, be a genuine and inspiring team leader, lead by example, have a customer-centric mindset and be dedicated to creating memorable and long-lasting customer relationships and unique tailored shopping experiences.
">About the Role:
">As the Boutique Customer Experience Leader, you will be responsible for managing and upholding the company's core values along with setting and delivering a premium level of customer service.
">You will be a natural leader, committed to inspiring, motivating and up-skilling your team by identifying opportunities within the customer journey, structure and presentation of the boutique.
">Key Responsibilities:
">- ">
- Deliver exceptional customer experience, driving profitable outcomes, and representing company values.">
- Lead and execute the store zoning strategy and structure that will set the daily tone and enhance the customer experience and journey through the boutique.">
- Collaboratively work with your team to drive strong sales, customer experience results and conversions.">
- Exemplify a passionate approach to customer experience.">
- Uphold company values.">
- Mentor, lead and inspire your team to achieve customer experience goals and outcomes.">
- Exceptional communication skills and impeccable attention to detail.">
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