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System Infrastructure Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeInfrastructure Full time $90,000 - $110,000
**System Infrastructure Specialist**

We are seeking a highly skilled System Infrastructure Specialist to join our team. The ideal candidate will have experience in complex Windows operating environments, excellent communication skills, and a customer-focused problem-solving mindset.

  • This role involves providing frontline support to staff for desktop hardware, software, and peripheral devices.
  • You will be responsible for installing, configuring, and maintaining desktop software applications, collaborating with business areas to ensure compatibility and compliance.

Additional responsibilities include undertaking queue management, creating and maintaining Standard Operating Procedures, performing routine maintenance on desktop hardware, and maintaining an asset register.

**Requirements**
  • A demonstrated understanding of various legacy Windows operating systems (Win7, XP)
  • A demonstrated understanding of Active Directory, SCCM, Desktop PC configuration, and IP configuration
  • Proficiency in troubleshooting legacy hardware and software issues
  • Excellent interpersonal and customer service skills
  • Demonstrated problem-solving skills with the ability to analyze and resolve complex issues
  • Good documentation practices to record and track support issues and solutions
  • Excellent communication skills
  • The ability to work well in a team environment
  • The ability to travel interstate

Please note that due to the nature of the role, the candidate must be an Australian Citizen with Baseline clearance or have the ability to obtain it.

Calleo is an equal opportunity employer and encourages applications from all people, including Aboriginal and Torres Strait Islander peoples.