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Technical Support Role
2 weeks ago
This role is responsible for providing technical support to customers and resolving complex technical issues.
Key Responsibilities:- Owning, troubleshooting, and solving customer technical issues
- Collaborating with cross-functional teams to deliver seamless support experiences
- Honing problem-solving, collaboration, and research skills
- 5+ years of technical support, consulting, or IT experience
- Windows System Administration and Configuration expertise: including registry, activation, setup, update, security (TPM, Bitlocker, MBAM, WDAC), and networking fundamentals
- Experience with Microsoft Intune and Azure AD
- Flexibility in working shift-based on business needs