Business Systems Analyst

3 days ago

Sydney, New South Wales, Australia Civica Full time
About Civica

Civica is a leading provider of software solutions for public services, helping over 5000 organizations across the globe deliver critical services to citizens. With 21 years of continuous growth and success, we're at a pivotal point in our journey to realize our aspiration of being a GovTech champion everywhere we work.

About The Role

We're seeking an experienced Business Analyst to join our Health team in ANZ. This is a great opportunity for a self-driven and high-performing individual with great problem-solving skills and a good understanding of IT systems and their configuration. As a Business Analyst, you'll work with product owners, technical leads, customers, and developers to deliver high-quality, intuitive products within the health space.

Responsibilities:
  • Analyze new requirements and provide impact analysis addressing technical design and identifying individual tasks
  • Communicate technical details that impact fulfillment of requirements
  • Troubleshoot and problem-solve support issues as they arise and as directed by the CIVICA project manager and Technical architect
  • Configure Civica products to implement client requirements
  • Intermediate knowledge of scripting language, like Javascript and SQL skills
  • Ability to work with customers to build an implementation plan
  • Liaise with the software development team to solve technical issues and help improve the product

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