Fraud Investigator
4 days ago
Your New Challenge
Fuse Recruitment invites highly skilled and motivated individuals to apply for the position of Investigations Coordinator. This rewarding role presents an opportunity to make a meaningful contribution to our client's success by enhancing their focus on Fraud Risk. As a key player, you will be responsible for managing a portfolio of investigated insurance claims, utilizing your expertise to gather evidence, conduct interviews, and review documents to validate the circumstances of a claim.
Core Responsibilities:
- Develop and implement effective strategies to manage a portfolio of investigated claims.
- Conduct thorough interviews, searches, and document requests to assess claim legitimacy.
- Review reports, analyze findings, and guarantee compliance with regulatory requirements.
- Direct external investigators, evaluating their findings and providing actionable recommendations.
- Compile reports outlining claim acceptance or denial recommendations.
- Prioritize customer inquiries, consistently demonstrating exceptional professionalism and empathy.
Required Skills and Qualifications:
- Demonstrated expertise in intermediate to advanced insurance knowledge, specifically within Investigations.
- Investigations qualifications (highly desired).
- Strong understanding of insurance policy and claims systems.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
- Extensive knowledge of motor vehicle fraud risks, insurance investigations, and relevant legislation.
- Superior interpersonal, communication, and problem-solving skills with attention to detail.
- Ability to work independently and collaboratively.
Why Choose Us?
- An attractive compensation package tailored to experience.
- A flexible working arrangement, balancing office and remote work.
- A substantial discount on motor vehicle insurance.
- Ongoing opportunities for professional development and growth.
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