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Labour Support Coordinator

2 months ago


Brisbane, Queensland, Australia Macmahon Full time

About the Role:

The Macmahon team is currently seeking a skilled Labour Support Coordinator to join our QLD Maintenance Division. This is an exciting opportunity to expand our established labour services and contribute to the company's growth.

Key Responsibilities:

  • Client and Candidate Management: Efficiently manage client relationships and maintain high-quality customer service by filling high-volume job orders and responding swiftly to both client and candidate needs.
  • Recruitment and Onboarding: Oversee the end-to-end recruitment process, from screening resumes and interviewing candidates to onboarding and performance management, ensuring compliance and transparency throughout the recruitment lifecycle.
  • Rostering and Scheduling: Create and manage rosters to meet client demands and ensure adequate staffing levels.
  • Employee Lifecycle Management: Handle the complete employee lifecycle, including onboarding, performance management, terminations, and addressing payroll and WHS issues.
  • Account Management: Manage accounts for multiple sites, maintaining and growing professional relationships with clients and casual employees, conducting site check-ins, meetings, and monitoring new starters.
  • Reporting and Metrics: Report on key performance metrics to internal stakeholders to track progress and identify areas for improvement.
  • Cross-Selling Services: Promote and cross-sell other services offered by the business to clients.
  • Team Collaboration: Work autonomously as well as collaboratively within a small team to achieve business objectives.

What You'll Be Doing:

  • Managing client accounts across multiple sites.
  • Communicating with internal stakeholders to understand their needs and requirements.
  • Screening resumes, qualifications, and experience of candidates.
  • Conducting interviews and site visits, including check-ins and meetings with new starters.
  • Building and maintaining strong relationships with clients and casual employees.
  • Growing and managing existing relationships to support business development.

About Macmahon:

Macmahon is a leading Australian contract mining company with projects throughout Australia and Southeast Asia. Delivering a comprehensive range of surface and underground mining, civil design and construction, performance enhancement, and mine site maintenance and rehabilitation services to the resources sector.

Requirements:

  • Successful applicants must pass a pre-employment medical, including drug and alcohol screening, as well as criminal history and qualification checks.
  • Proof of working rights in Australia (valid passport, birth certificate, citizenship certificate, or current visa grant notification) is also required.

Equal Opportunity Employer:

Macmahon is an equal opportunity employer and strongly encourages suitably qualified women and Aboriginal and Torres Strait Islanders to apply.