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Labour Support Coordinator
2 months ago
About the Role:
The Macmahon team is currently seeking a skilled Labour Support Coordinator to join our QLD Maintenance Division. This is an exciting opportunity to expand our established labour services and contribute to the company's growth.
Key Responsibilities:
- Client and Candidate Management: Efficiently manage client relationships and maintain high-quality customer service by filling high-volume job orders and responding swiftly to both client and candidate needs.
- Recruitment and Onboarding: Oversee the end-to-end recruitment process, from screening resumes and interviewing candidates to onboarding and performance management, ensuring compliance and transparency throughout the recruitment lifecycle.
- Rostering and Scheduling: Create and manage rosters to meet client demands and ensure adequate staffing levels.
- Employee Lifecycle Management: Handle the complete employee lifecycle, including onboarding, performance management, terminations, and addressing payroll and WHS issues.
- Account Management: Manage accounts for multiple sites, maintaining and growing professional relationships with clients and casual employees, conducting site check-ins, meetings, and monitoring new starters.
- Reporting and Metrics: Report on key performance metrics to internal stakeholders to track progress and identify areas for improvement.
- Cross-Selling Services: Promote and cross-sell other services offered by the business to clients.
- Team Collaboration: Work autonomously as well as collaboratively within a small team to achieve business objectives.
What You'll Be Doing:
- Managing client accounts across multiple sites.
- Communicating with internal stakeholders to understand their needs and requirements.
- Screening resumes, qualifications, and experience of candidates.
- Conducting interviews and site visits, including check-ins and meetings with new starters.
- Building and maintaining strong relationships with clients and casual employees.
- Growing and managing existing relationships to support business development.
About Macmahon:
Macmahon is a leading Australian contract mining company with projects throughout Australia and Southeast Asia. Delivering a comprehensive range of surface and underground mining, civil design and construction, performance enhancement, and mine site maintenance and rehabilitation services to the resources sector.
Requirements:
- Successful applicants must pass a pre-employment medical, including drug and alcohol screening, as well as criminal history and qualification checks.
- Proof of working rights in Australia (valid passport, birth certificate, citizenship certificate, or current visa grant notification) is also required.
Equal Opportunity Employer:
Macmahon is an equal opportunity employer and strongly encourages suitably qualified women and Aboriginal and Torres Strait Islanders to apply.