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Spa Manager
2 months ago
We are seeking an experienced Spa Manager to lead our Lagoon Day Spa at Mindil Beach Casino Resort. As a key member of our team, you will be responsible for driving the growth of our spa business, delivering exceptional customer experiences, and leading a team of therapists.
Key Responsibilities- Develop and implement strategies to increase spa revenue and customer satisfaction
- Lead and manage a team of therapists, providing coaching and training to ensure excellent service delivery
- Manage spa operations, including stock management, team rostering, and treatment bookings
- Liaise with internal and external stakeholders to ensure business requirements are met
- Drive cost minimisation through effective budget planning and labour management
- Proven experience in spa management, with a strong track record of leadership and team development
- Excellent customer service skills, with a focus on delivering exceptional guest experiences
- Ability to manage budgets and drive financial performance
- Strong communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders
Mindil Beach Casino Resort is a leading entertainment destination in the Northern Territory, offering a range of gaming, dining, and entertainment options. As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer experiences.
