Customer Experience Ambassador

1 week ago

Canberra, ACT, Australia dusk Full time

Are you passionate about delivering exceptional customer experiences and creating a warm and inviting atmosphere in a retail environment?

We're seeking a talented Customer Assistant to join our dusk team in Canberra Centre, where you'll play a pivotal role in bringing our brand vision to life.

Key Responsibilities:

  • Deliver outstanding customer service, ensuring every interaction is a positive and memorable experience.
  • Contribute to achieving sales targets and store success by providing expert product knowledge and recommendations.
  • Work collaboratively with colleagues to maintain a visually appealing store environment and achieve visual merchandising goals.
  • Develop and maintain a deep understanding of our candles and homeware products, sharing your knowledge with customers to drive sales and satisfaction.
  • Participate in ongoing training and development to enhance your skills and knowledge, ensuring you're always equipped to meet the evolving needs of our customers.

About You:

  • You're a customer-focused individual with a passion for delivering exceptional experiences and exceeding expectations.
  • You're a team player who thrives in a collaborative environment, working closely with colleagues to achieve shared goals.
  • You're motivated by a can-do attitude, always looking for ways to improve and grow.
  • You're committed to continuous learning and development, eager to take on new challenges and opportunities.
  • You bring energy, positivity, and a spark of fun to your work, making every customer interaction a delightful experience.

Benefits:

  • Enjoy a generous team member discount on our range of candles and homewares, perfect for illuminating your home.
  • Participate in our monthly bonus program, where your hard work and dedication are rewarded.
  • Grow and develop your skills in a supportive environment, where your career can shine as brightly as a well-lit candle.
  • Take advantage of our 'Start here, go anywhere' philosophy, where your career can evolve and flourish.

If you're ready to ignite your passion for customer service and join a dynamic team, we'd love to hear from you.

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