Senior Dispute Resolution Leader

20 hours ago


Melbourne, Victoria, Australia beBeeDispute Full time $120,000 - $150,000
Job Opportunity: Leading Dispute Resolution Team

We are seeking a dynamic and experienced leader to oversee our dispute resolution operations.

This pivotal role is instrumental in ensuring fair, timely, and effective resolution of disputes between injured workers, employers, and insurers.

  • Collaborate with senior management to develop and implement a proactive approach to dispute resolution and conciliatory matters.
  • Lead a team of professionals providing supervision, coaching, and performance development.
  • Oversee intake, assessment, and resolution of disputes, ensuring compliance with relevant legislation and policy.
  • Promote early resolution practices including conciliation.
  • Liaise with internal and external stakeholders.
  • Monitor team performance and contribute to strategic planning and service improvement initiatives.
  • Ensure accurate and timely reporting, documentation, and case management.
About the Ideal Candidate
  • You possess strong leadership skills and experience in dispute resolution, case management, or legal services.
  • Demonstrated ability to manage complex disputes in a regulatory environment.
  • Excellent communication, negotiation, and stakeholder engagement skills.
  • Proven ability to lead teams in high-pressure environments.
  • Tertiary qualifications in law, dispute resolution, public administration, or a related field (desirable).


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