Professional Clinical Frontline Service Delivery
3 days ago
Seeking a skilled Medical Receptionist to deliver exceptional client service and support the smooth operation of our psychology practice. This role offers an opportunity to work closely with psychologists and the operations team, utilizing strong communication and multitasking skills.
The successful candidate will possess 2+ years of experience in medical or allied health reception, as well as proficiency in practice management software (Halaxy experience a bonus).
Key Responsibilities:- Front Desk & Client Support – Greet clients, answer inquiries, and create a welcoming environment.
- Appointment Management – Schedule and coordinate bookings efficiently.
- Medicare & Billing Administration – Process payments, Medicare rebates, and private health claims.
- Clinic Support – Work closely with psychologists and the operations team.
- 2+ years of experience in medical, psychology, or allied health reception.
- 4+ years of client services experience.
- Strong knowledge of Medicare, private health billing, and appointment scheduling.
- Proficiency in practice management software (Halaxy experience a bonus).
- Highly organized with excellent communication and multitasking skills.
- Resides within Melbourne's inner suburbs and can reliably commute to Collingwood.
- Availability for rotating early/late shifts and occasional Saturdays.
- Experience in a psychology, physiotherapy, or GP practice.
- Knowledge of venue coordination and operations.
- Accounts receivable experience.
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