
Sales and Trading Professional
1 week ago
**Job Overview**
We are seeking a Sales Trader to join our team. This role involves providing front-line support to clients across various channels, answering queries, and resolving trade disputes.
Key Responsibilities:
- Provide exceptional customer service through phone, email, web chat, and social media
- Answer client queries on all products and platforms
- Resolving trade disputes in a timely and professional manner
- Assist with technical support for clients using our front-end platforms and chart packages
- Proactively engage with clients about financial markets and innovations
- Conduct audit checks and client administration tasks
Requirements:
- Degree-level education or equivalent experience
- Fluency in English (written and spoken)
- Genuine interest in the financial markets
- Excellent interpersonal and communication skills
- Confident use of basic math skills, particularly mental arithmetic
- Proficiency in MS Office
- Sales background an advantage
What We Offer:
- Tailored development programs
- Mentoring opportunities with leaders
- Clear career progression
- Opportunities to expand your network
- Extra time off for volunteering and community work
Our Approach:
- Hybrid working model with 3 days in the office
- 5 key principles to drive high performance, better learning, and career satisfaction
Why Join Us:
As a Sales Trader at this company, you will have the opportunity to thrive in a commercially driven environment, develop new skills, and contribute to the success of our team.
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