Service Center Staff Representative

1 month ago

Sydney, New South Wales, Australia IIQAF Full time
Service Center Staff Role

We are seeking a dedicated and organized individual to support our Service Center team. As a Service Center Staff member, you will be responsible for providing excellent customer service and assisting with administrative tasks in a fast-paced environment.

Key Responsibilities
  • Provide friendly and professional assistance to clients, answering questions and resolving issues promptly
  • Manage incoming and outgoing mail, ensuring timely distribution and accurate documentation
  • Maintain accurate records of client interactions and transactions
  • Collaborate with team members to ensure smooth operations of the Service Center
  • Liaise with other departments to provide comprehensive support to clients
  • Process and file paperwork, ensuring confidentiality and accuracy
  • Handle payment transactions and maintain financial records
Requirements
  • High school diploma or equivalent
  • Excellent written and verbal communication skills
  • Strong organizational and multitasking abilities
  • Attention to detail and accuracy in record keeping
  • Customer service experience preferred
  • Proficient computer skills, including Microsoft Office suite
  • Ability to work well in a team-oriented environment

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