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Head of Loyalty Program

2 months ago

Sydney, New South Wales, Australia Cathay Pacific Airways Limited Full time
Job Title: Head of Loyalty

Cathay Pacific Airways Limited is seeking a highly skilled and experienced professional to lead our loyalty program and drive business growth in the region.

Key Responsibilities:
  • Develop and implement a comprehensive loyalty strategy to enhance customer engagement and retention.
  • Collaborate with cross-functional teams to design and execute loyalty programs, promotions, and campaigns.
  • Build and maintain strong relationships with key partners and stakeholders to drive business growth and revenue.
  • Monitor and analyze loyalty program performance, identifying areas for improvement and implementing data-driven solutions.
  • Lead a team of professionals to deliver exceptional customer experiences and drive business results.
Requirements:
  • University degree in Marketing, Business Studies, or related field.
  • Minimum 10 years of relevant experience in loyalty program management, marketing, or a related field.
  • Proven track record of driving business growth and revenue through loyalty program development and execution.
  • Excellent communication and leadership skills, with the ability to build and maintain strong relationships with stakeholders.
  • Strong analytical and problem-solving skills, with the ability to interpret data and drive business decisions.
Benefits:
  • Opportunity to work with a leading airline and contribute to the growth and success of the loyalty program.
  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • Collaborative and dynamic work environment.