
Park Operations Manager
1 week ago
Live and work on the shores of beautiful Lake Jindabyne. This opportunity offers great potential for growth and development in park management, with accommodation provided as part of the package.
About the RoleThis position involves a mix of indoor and outdoor functions - at times grounds-based with a maintenance focus and at others front office and customer-focused. You will be required to have a hands-on approach across all departments of the park.
- Deliver exceptional customer service by ensuring all staff provide excellent service and efficiently handle guest enquiries.
- Manage the front office, including all aspects.
- E nsure the efficient delivery of all services related to running the asset through effective park operations.
- Contribute to marketing efforts by reviewing and administering third-party websites, local area marketing, and assisting with revenue and yielding.
- Participate in an on-call roster as part of the job requirements.
This is a live-in role that includes accommodation.
Key Skills & QualificationsWe are looking for an individual with the ability to develop and lead a team, managing staff development and training. The key qualifications you will bring to the role:
- Demonstrated skills and experience in hospitality management or other related industries.
- Proven experience in managing, developing, and training staff.
- Strong computer skills, especially in the MS Office suite.
- A flexible attitude to work, and work hours (including weekends and after hours).
- Knowledge and understanding of WHS and responsibilities.
- Previous experience with RMS or similar reservations systems.
- A passion for customer-facing communication, tourism, and ideally the outdoors.
- Discounted accommodation for you, your family, and friends at over 300 holiday parks nationally.
- Discounts with our partners.
- Service recognition awards.
- Access to an Employee Assistance Program (EAP).
- Internal promotions and opportunities.
Please note that this role may involve extensive manual handling tasks, including lifting up to 20kg, kneeling, and squatting, as well as handling chemicals and utilizing machinery.
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