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Advisor Role
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This part-time role is based in our Wallan Branch and involves working collaboratively as a team to deliver an amazing customer experience.
Job Responsibilities- Act as the first point of contact for customers, putting them at the centre of everything you do.
- Assist customers in identifying suitable products and services, including account opening, unsecured lending, and banking transactions.
- Ensure customers receive a seamless, consistent, and tailored experience every step of the way, ensuring all details are accurate and up-to-date.
- Demonstrate Smarter Banking options (self-service and digital) to help make banking simple, easy, and secure.
- Undertake ongoing training and development to enhance your career.
- A passion for delivering exceptional customer experiences and a commitment to quality.
- The ability to work collaboratively as a team, with self-motivation and energy to create a great customer experience.
- A keen eye for detail to ensure transactions are completed efficiently and accurately.
- An appreciation for inclusion and diversity in our customer base.
- An interest in upskilling and career development opportunities.
- Access to banking and financial services discounts, including competitive rates and reduced fees on home loans, credit cards, and insurances.
- An extensive range of benefits and discounted offers on travel, fitness, events, and technology.
- Variety of leave benefits, including parental leave, religious leave, special leave, sporting activities leave, and volunteer leave.
- Health and wellbeing benefits, including discounts on a wide selection of products to suit personal circumstances.
