Customer Advisor

3 weeks ago

Horsham, Australia NAB Full time

Join to apply for the Customer Advisor - Wallan role at NAB

3 days ago Be among the first 25 applicants

Overview

Part-time role based in our Wallan Branch. Be empowered to make a positive difference for customers and communities.

Hours

5 days per week, Monday 9:00am – 4:30pm, Tuesday to Thursday 9:00am – 4:30pm, Friday 9:00am – 5:30pm

Responsibilities
  • Support our Wallan Branch by being the first point of contact for customers and put them at the centre of everything you do
  • Assist customers to identify the most suitable products and services including account opening, unsecured lending and banking transactions
  • Ensure customers receive a seamless, consistent, and tailored experience every step of the way and ensure all details are accurate and up to date
  • Demonstrate Smarter Banking options (self-service and digital) to help make banking simple, easy and secure
  • Undertake ongoing training and development to enhance your career
What You'll Bring
  • A passion for delivering an amazing experience to customers and an unwavering commitment to quality
  • Ability to work collaboratively as a team, self-motivation and energy to create a great customer experience
  • Keen eye for detail to ensure transactions are completed efficiently and accurately
  • Appreciation for inclusion and the diversity of our customers
  • Interest in upskilling and career development opportunities with NAB
Benefits
  • Access to banking and financial services discounts including competitive rates and reduced fees on home loans, credit cards and insurances
  • Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
  • Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave
  • Health and Wellbeing benefits including discounts on a wide selection of products to suit personal circumstances
About NAB & Diversity

We are a diverse and inclusive workplace. NAB fosters an environment where employees feel valued and respected for being authentic. We are committed to providing an environment where you can work your way.

For details on the recruitment process and accessibility, visit the NAB careers site. For adjustment requirements, contact the NAB Careers team.


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