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NBN Co

1 month ago

Brisbane, Queensland, Australia NBN Co Full time
About NBN Co

NBN Co is a pioneering telecommunications company that has revolutionized the way Australians connect with each other and access information. As a leading provider of wholesale broadband services, we strive to deliver exceptional customer experiences and drive digital innovation across the country.

Role Overview

We are currently seeking an experienced Customer Field Technician to join our team in Hervey Bay. In this autonomous role, you will be responsible for installing, repairing, and maintaining nbn products and services. You will work on various field tasks across all nbn technologies, ensuring seamless connectivity for our customers.

Key Responsibilities
  • Cabling installation (copper and fibre) including jointing, jumpering, and splicing.
  • Customer premises installation of nbn Customer Premises Equipment (CPE).
  • Fault diagnosis and repair of nbn cabling networks and nbn CPE.

You will have the opportunity to work in multiple environments, both internal and external, and will be provided with a company vehicle, laptop, tools, uniform, and phone or device allowance.

Requirements

To succeed in this role, you must possess excellent customer service skills, honesty, integrity, and self-management. A current and clean driver's license is also essential.

Benefits

We offer a competitive salary package, estimated at $80,000 per annum, based on your experience and qualifications. Additionally, you will enjoy:

  • 18 weeks of paid parental leave.
  • Options to purchase leave and flexible holidays.
  • Employee Assistance Programs (EAP).
  • Discounted gym memberships and other corporate benefits.
  • Options for salary sacrificing, including novated leasing.
  • An inclusive work culture that prioritizes balance and wellbeing.
  • Ongoing training and support for career growth and professional development.

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We welcome applications from people of all ages, nationalities, abilities, and cultures.