Customer Field Technician in Brisbane Metro South

1 month ago

Brisbane, Australia NBN Co Full time

Job Expectations

Be a part of transforming Australia’s digital landscape as a Customer Field Technician. You’ll make a real impact to ‘every-day’ Australians in this customer facing role where you’ll get to see the happy faces you help

A bit about your role

As a Customer Field Technician, located in Brisbane, you will play a vital role working on Customer Service field tasks across potentially all nbn technologies. This is an autonomous role where you will be responsible for installation, repair and maintenance of nbn products and services. You’ll have the opportunity to work in multiple environments both internal and external but predominantly inside the customer’s premises.

Your typical day could include any or all of the below functions while delivering exceptional customer service within your role:

  • Cabling installation (copper and fibre) including jointing, jumpering and splicing
  • Customer premises installation of nbn Customer Premises Equipment (CPE)
  • Fault diagnosis and repair of nbn cabling networks and nbn CPE
  • These roles work between the hours of 7am to 7pm based on business needs and we encourage a flexible working environment.

A bit about you

We’re seeking both experienced candidates as well as those with transferable skill from a communication cabling or electrical background and who are keen to explore a new career in the telco sector.

A large part of this role is working in customer’s premises, so it will also be important you have exceptional customer service skills and can display honesty and integrity while being self-managed and motivated.

​We will also be looking for a current & clean Driver’s License and ​strong and personable communication skills, both written and verbal.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for two years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process, please recommend us at the time of application (via recruitment@nbnco.com.au) and we will adjust to meet your needs.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and send your resume only.  We do not require a cover letter or any selection criteria to be addressed.

The preferred candidate will be required to undertake a Criminal History Check and a Pre-Employment Medical Assessment to assess their ability to perform the genuine occupational requirements of the position.

Worker Type

Permanent

Time Type

Full time

  • Customer Field Technician in Brisbane South

    3 weeks ago

    Brisbane, Australia nbn™ Full time

    Job Expectations Be a part of transforming Australia’s digital landscape as a Customer Field Technician. You’ll make a real impact to ‘every-day’ Australians in this customer facing role where you’ll get to see the happy faces you help! A bit about your role As a Customer Field Technician, located in the Brisbane South, you will play a vital...

  • Customer Field Technician in Brisbane Metro South

    4 weeks ago

    Brisbane, Australia NBN Co Full time

    Job Expectations Be a part of transforming Australia’s digital landscape as a Customer Field Technician. You’ll make a real impact to ‘every-day’ Australians in this customer facing role where you’ll get to see the happy faces you help! A bit about your role As a Customer Field Technician, located in Brisbane , you will play a vital...

  • Customer Field Technician in Brisbane Metro South

    2 weeks ago

    Brisbane, Queensland, Australia NBN Co Full time

    Job ExpectationsBe a part of transforming Australia's digital landscape as a Customer Field Technician. You'll make a real impact to 'every-day' Australians in this customer facing role where you'll get to see the happy faces you helpA bit about your roleAs a Customer Field Technician, located in Brisbane, you will play a vital role working on Customer...

  • Customer Field Technician in Brisbane

    4 weeks ago

    Brisbane, Australia nbn™ Full time

    Job Expectations e a part of transforming Australia’s digital landscape as a Customer Field Technician. You’ll make a real impact to ‘every-day’ Australians in this customer facing role where you’ll get to see the happy faces you help! A bit about your role As a Customer Field Technician, located in Brisbane, you will play a vital role working...

  • Field Service Technician

    2 weeks ago

    Brisbane, Australia SMS Professional Full time

    $98,000 to $103,000 + OT + CAR - Field Service Technician - Immediate Start A well renowned Global organisation within the manufacturing industry located in the Southwest suburbs of Brisbane are seeking to expand their trades team with the inclusion of a Field Service Technician. The role will revolve around displaying a high level of customer service by...

  • Customer Field Technician Brisbane North

    2 weeks ago

    Brisbane, Australia nbn™ Full time

    Job Expectations Be a part of transforming Australia’s digital landscape as a Customer Field Technician. You’ll make a real impact to ‘every-day’ Australians in this customer facing role where you’ll get to see the happy faces you help! A bit about your role As a Customer Field Technician, located in the Brisbane, you will play a vital role...

  • Customer Field Technician Gold Coast and Brisbane

    3 weeks ago

    Brisbane, Australia nbn™ Full time

    Job Expectations Be a part of transforming Australia’s digital landscape as a Customer Field Technician. You’ll make a real impact to ‘every-day’ Australians in this customer facing role where you’ll get to see the happy faces you help! Our Field Service teams are nbn’s professional, trusted, and essential customer facing workforce. They’re...

  • Field Service Technician

    2 weeks ago

    Brisbane, Queensland, Australia Rheinmetall Defence Australia Pty Ltd | Brisbane Full time

    Field Service Technician - Mechanical Rheinmetall Defence Australia Pty Ltd in Brisbane Rheinmetall / Field Service Technician - Mechanical Ref. no.: AU01463 : Contract Type: Permanent Full-TimeshareOntwitter shareOnlinkedIn shareOnxing WHAT WE ARE LOOKING FORAbout the Team This role will see you working in a team of 7 Field Service Technicians, all...

  • Customer Field Technician Gold Coast and Brisbane

    2 weeks ago

    Brisbane, Queensland, Australia nbn™ Full time

    Job ExpectationsBe a part of transforming Australia's digital landscape as a Customer Field Technician. You'll make a real impact to 'every-day' Australians in this customer facing role where you'll get to see the happy faces you helpOur Field Service teams are nbn's professional, trusted, and essential customer facing workforce. They're the friendly faces,...

  • Field Service Technician

    4 weeks ago

    Brisbane, Australia Rheinmetall Defence Australia Pty Ltd | Brisbane Full time

    Field Service Technician - Mechanical Rheinmetall Defence Australia Pty Ltd in Brisbane Rheinmetall  /  Field Service Technician - Mechanical Ref. no.:  AU01463 :  Contract Type:  Permanent Full-TimeshareOntwitter shareOnlinkedIn shareOnxing...

  • Customer Service Team Member

    2 weeks ago

    Brisbane, Australia Metro Full time

    **Team Member | Metro Are you passionate about fresh food, retail and providing exceptional customer service in your local community? This varied and responsible role is perfect for you! **About Us** Our aim at Metro is to deliver a shopping experience that satisfies a modern, on-the-go lifestyle. We know that when you're on the run it is hard to eat well...

  • Customer Service Team Member

    1 week ago

    Brisbane, Australia Metro Full time

    **Team Member | Metro Are you passionate about fresh food, retail and providing exceptional customer service in your local community? This varied and responsible role is perfect for you! **About Us** Our aim at Metro is to deliver a shopping experience that satisfies a modern, on-the-go lifestyle. We know that when you're on the run it is hard to eat well...

  • Executive Director Medical Services

    2 weeks ago

    Brisbane, Queensland, Australia Metro South Health Service Full time

    Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population. This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and...

  • Customer Field Technician

    2 weeks ago

    Brisbane, Queensland, Australia nbn™ Full time

    Job ExpectationsJob ExpectationsBe a part of transforming Australia's digital landscape as a Customer Field Technician. You'll make a real impact to 'every-day' Australians in this customer facing role where you'll get to see the happy faces you helpA bit about your roleAs a Customer Field Technician, located in Ipswich/ Brisbane Gold Coast, you will play a...

  • Customer Field Technician Brisbane North

    3 weeks ago

    Brisbane, Australia nbn™ Full time

    Job Expectations Be a part of transforming Australia’s digital landscape as a Customer Field Technician. You’ll make a real impact to ‘every-day’ Australians in this customer facing role where you’ll get to see the happy faces you help! A bit about your role As a Customer Field Technician, located in Sydney, you will play a vital role working on...

  • Customer Service Team Member

    2 weeks ago

    South Brisbane, Australia Metro Full time

    **Team Member | Metro Are you passionate about fresh food, retail and providing exceptional customer service in your local community? This varied and responsible role is perfect for you! **About Us** Our aim at Metro is to deliver a shopping experience that satisfies a modern, on-the-go lifestyle. We know that when you're on the run it is hard to eat well...

  • Customer Service Team Member

    4 weeks ago

    South Brisbane, Australia Metro Full time

    **Team Member | Metro Are you passionate about fresh food, retail and providing exceptional customer service in your local community? This varied and responsible role is perfect for you! **About Us** Our aim at Metro is to deliver a shopping experience that satisfies a modern, on-the-go lifestyle. We know that when you're on the run it is hard to eat well...

  • Customer Service Team Member

    4 weeks ago

    South Brisbane, Australia Metro Full time

    **Team Member | Metro Are you passionate about fresh food, retail and providing exceptional customer service in your local community? This varied and responsible role is perfect for you! **About Us** Our aim at Metro is to deliver a shopping experience that satisfies a modern, on-the-go lifestyle. We know that when you're on the run it is hard to eat well...

  • Customer Service Team Member

    4 weeks ago

    South Brisbane, Australia Metro Full time

    **Team Member | Metro Are you passionate about fresh food, retail and providing exceptional customer service in your local community? This varied and responsible role is perfect for you! **About Us** Our aim at Metro is to deliver a shopping experience that satisfies a modern, on-the-go lifestyle. We know that when you're on the run it is hard to eat well...

  • Customer Service Team Member

    4 weeks ago

    South Brisbane, Australia Metro Full time

    **Team Member | Metro Are you passionate about fresh food, retail and providing exceptional customer service in your local community? This varied and responsible role is perfect for you! **About Us** Our aim at Metro is to deliver a shopping experience that satisfies a modern, on-the-go lifestyle. We know that when you're on the run it is hard to eat well...