Career Catalyst: Enhance Financial Futures

1 week ago

Perth, Western Australia beBeeEmpowerment Full time $63,000 - $84,000
Customer Banking Specialist Relief Role Overview">

As a Customer Banking Specialist Relief, you will have a pivotal role in delivering exceptional customer service and building a career that truly makes a difference in people's lives.

The primary objective of this position is to provide customers with holistic solutions by having in-depth conversations about their overall banking needs, completing financial health checks, and offering options through education and demonstration of our technology and digital banking services.

This role requires proven experience in customer-facing roles, excellent communication skills, and the ability to ask the right questions and find solutions that meet the customer's needs. You should be able to work in a fast-paced retail environment while maintaining focus on providing personalized solutions for each customer.

A genuine interest in improving the financial wellbeing and lives of our customers is essential for success in this role. By working with us, you'll help customers make informed financial decisions to achieve their long-term goals.

Key Responsibilities:

  • Deliver exceptional customer service and build strong relationships with customers
  • Conduct thorough financial health checks and provide tailored solutions to meet customers' needs
  • Stay up-to-date with the latest banking products and services to offer customers relevant options
  • Collaborate with colleagues to share knowledge and best practices

What We're Looking For:

  • Proven experience in customer-facing roles, preferably in banking or finance
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Genuine passion for helping others and making a positive impact on customers' lives

Benefits:

  • Opportunities for professional growth and development
  • A collaborative and high-performing work culture

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