Customer Experience Champion

2 weeks ago

Melbourne, Victoria, Australia beBeeProfessional Part time $50,000 - $63,000
Job Opportunity

We are seeking a motivated and customer-focused Retail Professional to join our team at the Factory Outlet in Melbourne, VIC.

This is an exciting opportunity for someone who is passionate about sport and has a strong background in retail sales or customer service.

The successful candidate will be responsible for delivering exceptional customer experiences, achieving sales targets, and maintaining store visual merchandising standards.

  • Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
  • Execute the Brand Customer Service standards to meet or exceed customers' expectations
  • The execution and maintenance of established Visual Merchandising and In-Store Communication standards
  • Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor
  • Represent the brand/products in an inspiring and impactful way.
Requirements

To be successful in your application, you will have a strong retail sales or customer service background with a proven track record of success.

You will be motivated, energetic, passionate about achievement and be comfortable working in a fast-paced environment.

A willingness to learn and adapt to new ideas and processes is essential, as well as being able to work collaboratively as part of a team.

We foster a culture of inclusion, diversity, equity, and respect, and we welcome applications from candidates who share these values.

About Us

At our company, we believe that embedding diversity, equity, and inclusion into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.

We strongly believe in recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, fostering a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

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